Sunday, November 26, 2017

Complaining

In the regulatory pasodoble-thon that is now the new way of working between the BBC and Ofcom, Ofcom has issued its first bulletin listing complaints about BBC Online content - though, under the new Charter, it has no enforcement powers. It will only consider complaints for further investigation if they have already been through the BBC's own processes.

In this Bulletin Number 1, 14 people sought further remedy from Ofcom - 13 were rebuffed, but in one case, Ofcom thinks the complaint raises "potentially substantive issues under the relevant BBC editorial guidelines".  It's a James Landale piece from January about leadership of the Commonwealth, featuring the shy, retiring Baroness Scotland.

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